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Appendix - Positive Feedback

Preparing Feedback Discussion~10 min

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Why do we provide feedback?~7 min

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Positive vs. Constructive Feedback~5 min

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Delivering Positive Feedback~5 min

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Delivering Positive Feedback: Star Performers~5 min

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Preparing Positive Feedback: Practice~15 min

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Delivering Positive Feedback: Examples~10 min

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Debrief: Positive Feedback Share-out~10 min

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Why Feedback Fails - Video~5 min

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Self-Compassion for the Feedback Giver

Module 5 Introduction: What Anxiety Actually Does in a Feedback Conversation~10 min

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Teaching: The Write-Regulate-Enter Protocol~8 min

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Exercise 5A: The Pre-Conversation Write~15 min

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Exercise 5B: Building Your If-Then Plan~12 min

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Exercise 5C: The Compassionate Debrief~10 min

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Giving Feedback Up & Across

Module 1 Introduction: Why Upward Feedback Feels Different~8 min

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Teaching: The Intent-First Principle & Three Positioning Strategies~7 min

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Exercise 1A: Identify Your Power Geography~10 min

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Exercise 1B: Upward SBID Prep~12 min

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Exercise 1C: The Stakes Conversation~8 min

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The Escalation Ladder

Module 4 Introduction: The Four Rungs~10 min

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Teaching: Dekker's Behavior Taxonomy & What Changes at Each Rung~8 min

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Exercise 4A: Dekker Diagnostic~12 min

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Exercise 4B: Before You Escalate Checklist~10 min

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Putting It in Writing

Module 2 Introduction: Why Documentation Changes the Game~8 min

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Teaching: RAFTER — The Follow-Up Note Framework~10 min

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Exercise 2A: RAFTER Sort — Email Analysis~10 min

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Exercise 2B: Draft Your Follow-Up Note~15 min

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Constructive Feedback

Feedback Timing: When, Where, & How Long?~5 min

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Delivery: Do’s and Don’ts~5 min

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Delivering Constructive Feedback: Structure~8 min

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Constructive Feedback Practice~20 min

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Appendix - Defensiveness

Feedback Defensiveness~10 min

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Constructive Feedback: Defensiveness

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Bias in Feedback ~10 min

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Discussion: Overcoming Defensiveness

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Asynchronous Feedback

Welcome and Framing~5 min

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Learning Objectives~2 min

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Opening Story and Async Feedback Diagnosis~15 min

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Introducing SBID~10 min

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SBID Practice: Prep and Partner Round~20 min

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SBID Pairs Share and Debrief~10 min

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Receiving Feedback: Two Moves~10 min

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Norm-Setting: When to Change the Channel~18 min

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Commitment Close~8 min

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Feedback Opening

Pre-Work

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Feedback Skills~5 min

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Why We're Here~5 min

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Check-in~10 min

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Steps to Giving Feedback

Different Kinds of Feedback~5 min

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What's your intention~6 min

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SBID Model~5 min

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Behavior: Ladder of Inference~5 min

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Impact: Tips~5 min

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Discuss: Deep Dive & Openers~5 min

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Prep Your Scenario~8 min

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Accountability Exercise: Breakout Discussion~12 min

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Feedback Practice

Exercise: Practicing feedback [2 rounds (~15 min per person)] ~6 min

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Round One Practice~16 min

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Round Two Practice~16 min

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SBID Debrief~8 min

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Feedback Closing

Reflection~10 min

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